RICHMOND – Police have not responded to a single gas drive-off complaint since the City Council established a pre-pay ordinance for city gas stations during the summer.
Police Chief Chad Burnine said the department used to respond to three or four calls a month about drive-offs.
“Now we have zero calls,” he said. “Folks are getting used to it.”
Station owner John Letzig said his employees do not have to keep track of who is pumping gas since the ordinance went into effect.
“They can focus on customers without having to look out the window and make sure no one drives off,” he said. “There was some customer orientation to having to come in and pre-pay, and the employees caught on fast. I think it has eased the employees’ stress.”